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Happy Pool Owners:

Think warm weather . . . it won't be long and we will be enjoying the warm days of summer and our new pool.  Let me take this opportunity to express our appreciation for the sales and service level we have received from your company.  I must admit, Carla and I are very particular about our homes, cars, furniture and our new pool is no exception.  Your company exceeded our expectations every step of the way.

When we first approached the idea of building a pool we were referred to three pool builders.  As we met with each company it became obvious  to us there was only one company that could meet our expectations, Pool World.  In today's fast moving environment rarely do I find myself 100% satisfied with what I purchase.  Pool World is a pleasant exception.

If I could offer any advice to a potential customer it would be to stay out of the way and Pool World build a first class pool.  As you know we attempted to have parts of the project; electrical, plumbing, etc. handled by our contractor.  In the end we were less than 100% satisfied with the contractors we hired . . . Pool World on the other hand met our high expectations.

Since the completion of our new pool we have had several pool parties and conversations with friends about our pool and your company.  Our comments are of the highest of praise for your company.  My comment is simple, Pool World represents the highest of quality.  They are the diamond of the pool industry.

We look forward to many days of enjoyment in our new pool.

- Barry Ware

I am writing this letter to convey how pleased we were to work with Ted Puryear.  He certainly went above and beyond to make certain we were happy with our pool choice.  Ted was always willing to spend time with us, answer any questions immediately, and troubleshoot for us on the project.  Although other pool companies that we considered were less expensive than yours, we chose your company because we felt confident working with Ted.  We are delighted with our pool, and we are left feeling that we can call Ted at any time with any questions or concerns we may have.  He certainly is an asset to your company.

- Jon & Mary Coffin

I was a little nervous at first, when I saw the big mess the construction created.  But when all was finished, everything was back in its place; no harm done.  I still can't believe the incredible visual difference my pool has made in my backyard.  I recently purchased a hot tub for you and I'm sure it too will give me hours of pleasure.

- Jim Duffy

As you know you diagnosed a problem with the installation of our pool heater at our home.  Some important installation details had been missed by other contractors that resulted in major damage to our pool heater. 

Even though you had not installed any of the equipment, you made the special effort to arrange for the other contractors and the manufacturer of the heater to pay for virtually all of the costs of the repairs.  It was an unexpected piece of customer service from your firm.  Without the repairs being performed by the other contractors at no charge, the costs would have been very expensive for us.  Thank you for going the extra mile for us.  Your service was great!

- John Hinkemeyer

We just want to thank you for all your help with our pool.  You were so easy to work with.  I know you had other pools you were working on at the same time as ours, but you made us feel as if you had all the time in the world to make sure our pool installation went very smooth.  Your input and ideas were invaluable.  We absolutely love the automatic cover and automatic vacuum.  These two additions to the pool have been money well spent.  It is very easy to keep the pool clean and a whole lot less work!!!  Thank you for your continuing support.  It is a very comforting feeling knowing we went with a company who will be around as long as we have our pool.

- Steve & Roxanne Spalding

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